FAQ
You have questions? We have answers!
Search our FAQ below to learn more about CityCrop.
What is CityCrop?
The CityCrop device and mobile app allows users to grow fresh and healthy food all year long as well as control and monitor their crop with just a click of a button.
What is the size of CityCrop?
The Singe CityCrop medel dimensions are 45,6cm x 49,5cm x 42,5cm (17.95inch x 19.48inch x 16.73inch) in size (L x W x H).
The Twin CityCrop model dimensions are 45,6cm x 49,5cm x 85cm (17.95inch x 19.48inch x 33.46inch) in size (L x W x H).
Do I need any previous growing experience to use CityCrop?
No! CityCrop has been built from the ground up to provide an easy experience for everyone regardless of age or growing experience. CityCrop is also great for experienced growers looking to have “remote” controlling of their crops and not need to be around them 24/7.
How many plants can a CityCrop grow?
The Singe CityCrop model is equipped with 1 tray with 12 pots and you can grow 12 plants to its maximum potential.
The Twin CityCrop model is equipped with 2 trays with 12 pots each and therefore you can grow 24 plants to its maximum potential.
What type of plants can I grow?
Greens like arugula, lettuce, mustard green, basil, grow the best and offer the best yield. If you are growing for flavors you’re able to grow a wide variety of herbs. If you are growing for cocktails you can fill the whole thing with varieties of mint and other aromatic herbs.
Can I use my own seeds?
We provide organic traditional seeds that are certified and tested by our experts and we encourage to use those but you can also use yours.
Which smartphone platforms do you support?
The CityCrop app is available for iPhone and Android.
How much electricity does CityCrop use?
CityCrop will use about £3-£5 per month in electricity, mainly dependant on how much the air control system needs to work to heat/cool/humidify/dehumidify your grow area.
Will CityCrop offer a warranty or support?
We know this is very important and are working on it as a high priority. We’ll guarantee that you receive a working CityCrop.
When will you start shipping?
Our first CityCrop units are expected to ship in Q1 of 2019. We will ship to customers in the order that reservations were received.
Is shipping included?
Shipping is not included. Shipping will be calculated based on your location and payment will be collected prior to shipping. The shipping cost for the Singe CityCrop model is £60 and for the Twin CityCrop model is £80 in the EU counties.
Do you ship internationally?
Initially, we will be shipping to the EU countries. We are currently working on international distribution partnerships to be able to ship worldwide. If you are interested in becoming an international distributor please fill out this form.
Where can I ask any additional questions?
We will be releasing more product information from now until launch in Q1 2019 to people that have already reserved the CityCrop. You can always ask us additional questions by emailing hello@citycrop.io.