FAQ

You have questions? We have answers!
Search our FAQ below to learn more about CityCrop.

What is CityCrop?

The CityCrop device and mobile app allows users to grow fresh and healthy food all year long as well as control and monitor their crop with just a click of a button.

What is the size of CityCrop?

The CityCrop dimensions are 45cm x 45cm x 88cm (17.71in x 17.71in x 34.64in) in size (L x W x H).

Is shipping included?

Shipping is not included. Shipping will be calculated based on your location and payment will be collected prior to shipping. We expect shipping to be in £100-£150 range in the EU & USA.

How much electricity does CityCrop use?

CityCrop will use about £3-£5 per month in electricity, mainly dependant on how much the air control system needs to work to heat/cool/humidify/dehumidify your grow area.

What type of plants can I grow?

Greens like arugula, lettuce, mustard green, basil, grow the best and offer the best yield. If you are growing for flavors you’re able to grow a wide variety of herbs. If you are growing for cocktails you can fill the whole thing with varieties of mint and other aromatic herbs.

Do I need any previous growing experience to use CityCrop?

No! CityCrop has been built from the ground up to provide an easy experience for everyone regardless of age or growing experience. CityCrop is also great for experienced growers looking to have “remote” controlling of their crops and not need to be around them 24/7.

Which smartphone platforms do you support?

The CityCrop app is available for iPhone and Android.

Will CityCrop offer a warranty or support?

We know this is very important and are working on it as a high priority. We’ll guarantee that you receive a working CityCrop.

How many plants can a CityCrop grow?

CityCrop is equipped with 2 trays with 12 pots each and therefore you can grow 24 plants to its maximum potential.

Can I use my own seeds?

We provide organic traditional seeds that are certified and tested by our experts and we encourage to use those but you can also use yours.

When will you start shipping?

Our first CityCrop units are expected to ship in September 2017. They will ship to customers in the order that reservations were received.

Where can I ask any additional questions?

We will be releasing more product information from now until launch in spring 2017 to people that have already reserved the CityCrop. You can always ask us additional questions by emailing hello@citycrop.io.